Here’s how to can cancel a customer’s subscription / recurring offer:

1. Go to the sales page

2. Search for the customer name, email, or transaction ID

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After you’ve found the transaction, you can click it and a sidebar will open.

3. Click the “Cancel subscription” button

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It will then open a pop-up asking you to confirm the cancellation. Click the ‘Yes’ button to confirm.

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After the subscription cancellation is done, the subscription status of the transaction will be changed to ‘Canceled’.

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